At least for clothing stores, I much prefer to go to a store than to order online. You can't feel a material online; check size; color sometimes isn't accurately represented online; etc...
The proposed use an iPad and offer tech support may work for Best Buy or the tech section of Target or Walmart but no online experience (yet?) can make up for the lack of physical touch of a dress shirt or jeans or whatever. I personally, seek out an ultra soft t-shirt material when shopping for printed tees. If it doesn't feel how I like it, I move on.
Conversely, if I had a tech support question about a laptop or iPad or whatever; I wouldn't message a Target or Walmart (there are basically no electronic stores left here) floor salesman; I'd go right to the manufacturer website and call / email / chat with them - BUT - Joe User probably doesn't know to do that I guess.
The proposed use an iPad and offer tech support may work for Best Buy or the tech section of Target or Walmart but no online experience (yet?) can make up for the lack of physical touch of a dress shirt or jeans or whatever. I personally, seek out an ultra soft t-shirt material when shopping for printed tees. If it doesn't feel how I like it, I move on.
Conversely, if I had a tech support question about a laptop or iPad or whatever; I wouldn't message a Target or Walmart (there are basically no electronic stores left here) floor salesman; I'd go right to the manufacturer website and call / email / chat with them - BUT - Joe User probably doesn't know to do that I guess.