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Comparing Slack (B2B) to Instagram (B2C) doesn't seem correct to me. Slack wasn't the first-to-market (there's been Hipchat), but to my understanding, Slack was radically better, that's why it became so successful.

As for using Electron for its desktop app: do end users really care?




Yes, I have stopped using both, the Slack app and the rocket.chat app at work since I was definitely seeing the effect of them in my RAM usage.

I don't use an application tray in my desktop, so having browser windows open for the chats is basically feature-equivalent and saves me RAM


I care. It's slow and terrible for accessibility.




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