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> You can't change your pricing upwards for existing customers, ever.

That assumption needs to be questioned. There are times when it's appropriate to raise your prices for certain goods and services. In fact, there are times when you must raise your prices if your business is to survive.




But this is not one of those times. What you do is you adjust your businessmodel so your new model takes in to account grandfathering in the old customers. Who over time will fade away so the problem will take care of itself.

We're not talking about a price hike that is caused by an increase in cost of raw materials or such. And even those usually don't radically cause your business model to shift, they will just cause an adjustment of a few percent or pennies to accommodate the underlying shift.

For instance, I have a very good deal with moniker for my domains, if they underlying price changes I pay for that. This is logical because moniker has to pay it too, so they pass the cost on 1:1. It's not like they told me 'first 50 domains are free' and then suddenly turned around and started charging me $100 / month.




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