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Jira is Turing-complete.

Let me repeat that.

Your ticketing system is Turing-complete. I don't remember where I heard this first, but someone at my company (at least supposedly) proved it once.

Jira has managed to grow into such a bloated, complex, incredibly pointless piece of software that I've never met someone who likes it. It's like software design by committee, where every manager involved had some pet project that NEEDED to be included for some asinine reason.

Personal anecdote time: I had my interns start on Jira this summer. Three days in, I realized they weren't "getting" it because of how many damn buttons and knobs there are in the Jira UI. So, I switched all their issues to GitHub issues, and they went from having ~20 tickets in the project to over 100, and began adding, grooming, and closing their own without any input or direction from me. Sure, it's lackluster from an automation perspective, but they developed their own tagging system in the span of a few days and maintained their own board all summer.

I loved Atlassian for BitBucket in college, but when I entered the workforce and was forced to use Jira and Hipchat, I lost all love for them.




Can't read this thread without remembering the following nugget:

https://twitter.com/HackerNewsOnion/status/98160924222131814...

It's funny because it's true.

GitHub Issues is just so much more straightforward to use; throw Waffle on it for added functionality and your team is good!


it's really not that complex at all...


From my limited experience, Jira workflow at a company reflects the culture. Maybe jira can be a tool to surface organizational defects and deficiencies...




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