Your government uses PDF? My dear Britons, you're have it easy. The Italian government and Italian local administrations make massive use of MS Word documents, and I'm not talking about .docx, but the old, venerable, write-once-broken-everywhere Office 97 .doc. So, I wouldn't complain that much, because it could be much, much worse, especially when you have to fill up a 20-years old form that does not render anymore on any modern word processor. Oh, well.
