On: MacBook Pro with faster performance and new features for pros

[madeofpalk]

CRU-ing. Customer Replacement Unit.

There's no hard and fast 'three repairs' rule, but that's generally the rule of thumb that employees stick by.

[kalleboo → madeofpalk]

Has anyone gotten this done at a Authorized Repair partner or is this an Apple Store thing only? How about via mail-in to Apple?

Nearest Apple Store is 4 hours away...

[madeofpalk → kalleboo]

Apple can definitely do this over the phone. I believe they will require a deposit to be held on a credit card though to cover the cost of the machine in case you don't send back your old one.

[tomduncalf → madeofpalk]

Cool, good to know, thanks!