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For Skype, the real complaints (maybe not here) are the structure and ways Skype works.

Originally, Skype was a P2P communications platform, even for calls. After Microsoft acquired it, it was pushed into a centralized model. This goes against some fundamental concepts of how the internet is supposed to work, and the main benefits are mostly for Microsoft and not necessarily for users. Data acquisition of random call monitoring (for "quality"), government snooping (PRISM), and to integrate Skype into things like Xbox.

We should be moving more in the direction of federated protocols, but instead we are moving towards more and more centralization in tech and as well as in our society. This also has security implications with data consolidation, data sharing, etc.




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