Hacker News new | past | comments | ask | show | jobs | submit login

By trying it, and realizing afterwards that nothing bad happened as a consequence.

The main benefit is that it forces one to try to be professional and consistent, and to avoid being flippant, cryptic, didactic, and condescending.

Keep in mind that cutting customers loose is a natural part of the game, too. If someone demands to get a Big Mac at Chipotle there's no law that says they get to block the line for eternity.




Consider applying for YC's Spring batch! Applications are open till Feb 11.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: