By the way, we have made similar discoveries with our launch. Olark is an incredible service to have and extremely useful to directly communicate with customers.
Also, keeping the product in private beta has helped us iron out a number of bugs, while slowly releasing our product out to more people. Eventually we need to make our tool public, but this strategy has worked well till now.
Also, keeping the product in private beta has helped us iron out a number of bugs, while slowly releasing our product out to more people. Eventually we need to make our tool public, but this strategy has worked well till now.