Hey Aaron, for that, I'm going to have to take the blame and offer my apologies. (I think I apologized before, but here it is again). Your nitpicks were actually really great feedback and addressed the kind of design details that make all the difference between what's good enough and what's great in an interface. Unfortunately, they were 1) covering stuff that was near the bottom of our priority stack because we were just trying to launch at that point 2) I was still an asshole during that period and hadn't fully learned the value of users yet: http://particletree.com/notebook/reflections-of-an-interface...
I offer no excuses. Thanks again for taking the time to help us then and I'm sorry that I left a bad impression for my reactions.
Seriously. Users are fucking awesome, but people like you, people who understand users and are completely transparent about their process are even more awesome.
Yep, the response was good natured and curt. I certainly felt... uh... upset? at first, but that quickly faded when I realised the message was quite practical.
