Similarly I've had my questions being down-voted with no explanation. Or worse closed as "not a valid question" for no good reason.
The article suggests that the problem is that SO is too cruel to new clueless users. This isn't how it seems to me. Perfectly valid content gets down voted or closed.
That feels like it happens everywhere on the internet. Even here on HN, where you need a significant amount of "points" to downvote comments, you can still just get randomly down voted to oblivion based on a group of people just not agreeing with your content. Sometimes there just isn't rhyme or reason.
The article suggests that the problem is that SO is too cruel to new clueless users. This isn't how it seems to me. Perfectly valid content gets down voted or closed.