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Ah yes, the emergency shipment that must go out ASAP and throws a wrench in dozens of other orders who were previously scheduled to maximize throughput.

Unfortunately you can't really tell management "a lack of planning on your part doesn't constitute an emergency on my part". Contracts often have penalties for late delivery or worse, running a vendor managed inventory level to 0 (full on stopping production costing many thousands of dollars per hour).



We have the exact same problem. Why can't sales just put a 2 day notice for orders in the contract?


Well, it depends. Scrambling the production might be worth it if it doubles the margin. Without knowing the price they're quoting for the "emergency order" it's hard to judge what the business case is.

I am a bit concerned about scrambling workers and production lines in heavy industry, though. Makes me question the safety of pushing tired workers to work faster/longer hours...


Commissions (which makes up a large part of a salesperson’s compensation).




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