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I've been working in the telephony industry for nearing 2 years now. I'm currently the lead developer at a communications company.

I'd recommend installing Elastix (http://www.elastix.org/) on any old p4 computer you can find. Elastix is an Asterisk-distribution (fully open source) which uses a customized version of FreePBX (a pretty awesome web interface for configuring / managing Asterisk).

It's extremely easy to use, and integrates with different CRM systems, supports faxing, and basically anything else you want. They also have 24/7 tech support available by phone (which is good), if you get stuck.

For phone lines, I'd recommend getting a SIP account with flowroute (http://flowroute.com/). They're a stable, cheap, and reliable SIP provider that has:

1. An awesome web portal. 2. Is easy to sign up with. 3. Is cheap. 4. Won't let you down.

You can't really beat them for US phone service.

If you want help setting anything up, I can even help out online (or over the phone) for free. I've set them up for friends, family, and some local businesses, and it has been a huge success every time.

Check out my profile for contact information if you have questions or anything, I'd be happy to answer them.



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