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For years I was conditioned to pick up the phone as soon as it rang. Growing older, I realized this to be the wrong approach. Today, most calls end up in my voicemail.

Lessons learned:

- Urgency is typically defined in terms of the calling party. In most cases, it dissolves into something that did not warrant my attention in the first place.

- Interruptions will take away from the task at hand and result in decreased personal productivity.



For years I was conditioned to pick up the phone as soon as it rang.

I'm extremely curious as to how this happened. I doubt I was conditioned, but I never felt the obligation to answer a ringing telephone. Perhaps this was a consequence of being a first-generation immigrant from a country without ubiquitous phones?




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