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vbrendel
on Nov 30, 2017
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As a solo developer, I decided to offer phone supp...
The point here is not what the advantage of phone support is but to provide the service personally. You can outsource anything, but if you read the article, the learnings you get from doing it yourself are invaluably useful.
smichel17
on Nov 30, 2017
[–]
I (mis?)interpreted the GP comment to mean a service that makes it easy to charge for the phone support they provide.
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