FCC instituted rules in 2008 abolishing the payola-style deals that stifle ISP competition in apartment buildings [0], but in the biggest surprise ever, the apartment owners and would-be-monopolist ISPs have been avoiding compliance by hiding the exclusivity part of their contracts. The apartment owner simply leaves open the prospect that another ISP could install access, but never actually allows them to do so. Or they make the now-legally-unenforceable exclusivity clauses of their contracts severable, but those enforcing the entire contract never actually know which of the clauses in it are invalid. So the clauses continue to be enforced in practice, by people who do not know they should be ignored.
If you can't get competing services in your apartment complex, get a lawyer and sue the owner.
If you can't get competing services in your apartment complex, get a lawyer and sue the owner.
[0] https://apps.fcc.gov/edocs_public/attachmatch/DOC-280908A1.p...