Healthcare cost represents 17% of US GDP. That’s 3 trillion dollars! A large portion of that is costs associated with medical doctors, nurses and healthcare staff in general. The world of healthcare staffing is dominated by telephones, fax machines, and paper calendars. We’re building a future where the people who work in healthcare are better managed and are empowered to be the healers they want to be.
Care Revolutions is an online marketplace for healthcare staff. Like an "uber for nurses".
More than 150 medical centers in California, Florida (and soon other States) book highly specialized professionals on carerevolutions.com every day.
Care Revolutions is funded by an extraordinary group of investors including Y Combinator partners and alumni. Our team is spread across the country in San Francisco, Los Angeles and Miami.
We are looking for a Customer Success Specialist to join our team. Your job will be to make our customers successful, help customers use our software to it's fullest extent.
Job Description:
Outreach: contact existing customers about new features, listen to feedback, help customers use new features
Educate: create informational content including videos, emails and articles about our software
Grow: existing account by increasing internal adoption and cross-selling to other divisions/departments.
Job Qualifications
Communications or Business University Degree
0 to 3 years of sales experience
Strong communication skills, especially over the phone
Ability to build rapport with clients over the phone
Analytical and detail-oriented, loves feedback, learns and iterates.
Optional:
Any health care or medical experience/knowledge a plus
What success looks like:
Conduct 15 scheduled calls with existing customers per week, in addition to unscheduled contacts. Grow usage 10% Month-over-Month.
Compensation:
Competitive salary, commission and equity.
Job Type: Full-time
Salary: $22,000.00 to $30,000.00 /year
