Amazon delivers like 25% of the stuff we order directly in Venice.
They get the address wrong far more often then USPS, UPS and FedEx, in our experience.
A neighbor 5 houses down has the same street number, technically on a different street, but it faces the same way as ours so if you just eyeball it without verifying on the map it's easy to mess up. I'm sure they will improve but it's obvious having a consistent driver for an area is important, especially if addresses are weird.
Also they have to scan the package and my front door is basically a cellular dead zone, it costs them a lot of time trying to find the sweet spot to scan on their mobile device before taking off to the next stop.
Here in Munich, Germany I get most of my amazon packages via amazon logistics, and have for at least a year. They are great here, they usually find a way to leave the package, I haven't had to go pick it up yet.
They get the address wrong far more often then USPS, UPS and FedEx, in our experience.
A neighbor 5 houses down has the same street number, technically on a different street, but it faces the same way as ours so if you just eyeball it without verifying on the map it's easy to mess up. I'm sure they will improve but it's obvious having a consistent driver for an area is important, especially if addresses are weird.
Also they have to scan the package and my front door is basically a cellular dead zone, it costs them a lot of time trying to find the sweet spot to scan on their mobile device before taking off to the next stop.