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I think the author made the mistake of using psychosocial nomenclature, like the big 5 personality traits[1]. Without spending more time explaining the language he was using.

I think people will respond negativity to being told that their group is more likely to be high in Neuroticism. Among other things.

It seems clear to me that his memo was heavily inspired by Jordan Peterson, and to a reader without some basic introduction to psychology the assertions he make can seem inflammatory.

[1]: https://en.wikipedia.org/wiki/Big_Five_personality_traits



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