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There's a concept from SEI's CMM levels that attempting to maintain an impedance mismatch of greater than 1 between different parts of the organization ends in pain.

I think in this case I agree with GP that it is possible to 'solve' a problem at one degree removed from the source if there is no way to actually solve the problem at the source.

So for instance, lots of people write code to scrub janky data from a partner (indeed, that may be part of the value you add to the system).




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