My question is why chip readers flash like 6 or 7 screens that all say DO NOT REMOVE CARD in one way or another before giving you a noise that could be described as, "transaction failed" before finally being successful. I wouldn't mind waiting the extra couple seconds if the process was a little more customer friendly.
All the ones I've used also prompt "is this amount correct?", "do you want cash back", which are additional time-consuming steps which require your attention to be on the terminal and were never part of the process before these same terminals switched over from swipe transactions.
This is so funny, as this is an internal thought I have nearly every transaction. So counter-intuitive on the actual device interface, the LCD messages, and the audio queues...
