> By trying to become a better company and treat drivers better
If you actually read the complaints here, the vast majority are against the manner of the pay increase, not the increase itself. If you're going to pretend that complaints against this are complaints against drivers' benefit, you need a reason that an across-the-board, no-Uber-commission pay rise wouldn't have done the same thing without making the product shittier.
I did read the complaints here, and many seem to be missing the point of why they added this. I don't think it was to increase driver pay directly, but to add a feature that Lyft has that many enjoyed. That and probably a perception of treating drivers better for PR reasons. Obviously they could also pay them better, but this is a positive step.
A better tipping system is better than nothing at all. A drop in the bucket far too late, but as a Lyft user, I find the tipping system to be better on both sides.
Furthermore, a lot of comments are just against tipping in general, and a worse experience on both sides with tipping in this case. My post is arguing against that notion from experience.
If you actually read the complaints here, the vast majority are against the manner of the pay increase, not the increase itself. If you're going to pretend that complaints against this are complaints against drivers' benefit, you need a reason that an across-the-board, no-Uber-commission pay rise wouldn't have done the same thing without making the product shittier.