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We know that workers want choice, autonomy. Whether they really want to work from home is only an unanswered question because of a bigger question that isn't always answered very well.

How productive am I?

When teams do well in defining production metrics (aka key performance indicators/KPI), and employees have some way to know what conditions work best for optimizing their KPI, they figure out if they want to work from home, the office, the subway, etc.

I was probably most productive at a job that just had an enjoyable environment, three-quarter height cubicles (i.e. almost private, reasonable sound division) that were tucked away from phone users and conference rooms, solid team contribution on projects (inclusion of key players in kick-off meetings, without excessive status checking, but cooperative design from developers, design, business analysts, etc.) and... very occasional work from home. It helped that I lived less than 10 minutes away, too, and could come in at (what I consider) a reasonable hour, rather than forcing myself awake.

In addition, we had "billable" targets - we'd work together on estimates, and we'd try to spend 80% or more of our time measurably attributable to projects. We could readily access this information, and know how well we were doing.

But... there are other jobs where remote work is far superior. Noisy open spaces, cramped workspaces with not enough monitor real estate. Then I just want to get out of there. I want to have the choice, and the ability to know if I made the right choice, by looking at how productive I am.



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