On the other hand, I live in Japan -- land of vending machines. I often have a choice between going to a convenience store or getting the exact same thing from a vending machine. I go to the convenience store and I do enjoy talking to the person there if they aren't too busy.
Obviously not everybody will be like that (I suspect I'm turning into one of those "old people" for whom they manage to keep the bank teller windows open for a few hours a day...) But I just want to point out that this isn't as straight forward as it seems. And, if my suspicion is true, with an ageing population society may actually swing in the direction where they prefer more human contact than less in their every day lives.
Obviously not everybody will be like that (I suspect I'm turning into one of those "old people" for whom they manage to keep the bank teller windows open for a few hours a day...) But I just want to point out that this isn't as straight forward as it seems. And, if my suspicion is true, with an ageing population society may actually swing in the direction where they prefer more human contact than less in their every day lives.