Fix one of your known issues. Announce you're fixing one of your known issues because you're hoping to improve the company. Make sure that it actually improves stuff, not just checking a box (ie. don't use a ticket tracking solution that's actually worse than your google docs).
I think employees at that point would be more willing to offer up requests for improvement.
Maybe do your issue tracking first, and set aside some thing (story points if your agile, time per week/month, etc), visibly there for process/structure/tool improvement in the issue tracking.
I think employees at that point would be more willing to offer up requests for improvement.
Maybe do your issue tracking first, and set aside some thing (story points if your agile, time per week/month, etc), visibly there for process/structure/tool improvement in the issue tracking.