I agree. At our annual conference, we have users that like and a few who hate our application. I think you can't have a successful product (as ours is) without having passionate users and critics in your community..
If you want to be jealous of a company, be jealous of Threadless.com - if you haven't heard of their crowd-sourcing runaway-to-a-private-island type of success, google it and weep :)
If you want to be jealous of a company, be jealous of Threadless.com - if you haven't heard of their crowd-sourcing runaway-to-a-private-island type of success, google it and weep :)