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Tools as a catalyst for culture change (medium.com/billhiggins)
27 points by kiyanwang on April 16, 2017 | hide | past | favorite | 1 comment



One issue i've seen is that bad tools create lack of accountability. People seem perpetually jaded because there is shit down every street they try to walk down. People silo themselves up to avoid walking around and any request from others becomes an imposition because it requires leaving the silo. There aren't any bears or rebels outside creatinf a dangerous environment, it's literally just shit in the streets. It's not death by apocalypse but by a thousand termites.

the unaccountability is key here. It prevents solodifying the obstacle and instead makes it a fog. It doesn't matter the cultural "fit" of new hires entering this fog




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