On: Man charged after US gamer is shot by SWAT following hoax terrorism call

[jenoer]

Agreed. In a hostage situation you'd expect someone to gather intelligence of the situation before entering the building the hostages are claimed to be in.

For example, heat cameras could be used to make a map of the room and the situation in it.

[dkersten → jenoer]

At a minimum, they should find where the hostages are, how many, how many threats etc.