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I am incredibly interested in well-documented business or technical processes, particularly at startups that run at a smaller scale than the Google / Facebook / etc tier who usually publish that sort of thing.

What's interesting? Oh, where to start, where to start. Dashboards. Metrics. Customer service processes. Architectural decisions. Rationales and priorities, most particularly "We intentionally avoid doing X, because..."



Exactly what I needed to know - thank you, thank you, thank you. :)




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