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Study: Mass exodus over Facebook privacy flap won't happen (sfgate.com)
7 points by gibsonf1 on May 29, 2010 | hide | past | favorite | 13 comments



I don't know about this. I've already seen a few regular posters leave facebook. Facebook grew really quickly. Now that people know such a thing can exist, and know what to expect from it, I wouldn't be at all surprised to see some great exodus to a different site. It's not beyond the realm of possibility. I think what these articles (facebook is safe) fail to factor in is the invention of some really cool new thing that some other site comes up with. Facebook quickly aped the Twitter-style feed, but the next big thing they may not be able to do so quickly. After all, people have only so much free online attention, and if something new and shiny is perceived to be better than facebook, then it could happen, and quickly.


Precisely. Of course people don't plan an exodus from Facebook yet. Exodus to what? There are no prominent Facebook competitors with better privacy constraints. Nobody bothered to start one over the last few years, because that space was dominated by Facebook itself, before the company decided to abandon it! Nobody wants to pick a fight with Facebook on its own turf. And nature may abhor a vacuum, but a vacuum doesn't fill up instantly.

It will, of course, be harder to grow a privacy-enabled service than a promiscuous one. It's harder to establish the viral loop. But that doesn't mean it could not happen, and it is probably too soon to tell if or when it will.

Facebook will look fine for a while, but the damage to their brand is permanent. People don't jump ship without motive, means, and opportunity, but now the motive is firmly in place for a lot of users. Wait and see what happens if and when someone invents the means and offers the opportunity.


The key value of Facebook is mass-opt-in messaging, including photos/videos as a sort of message. So if I'm going to such and such a party, I don't need to seek people out, I just post it on Facebook and people will know what I'm up to if they want to join.

Until a service exists and I can migrate there with all of my friends, I need Facebook to fill that role. Yeah, I could just restrict myself to those who seek me out (or I seek out), but that would likely mean discarding some people who might have been great lifelong friends.


I think this won't hurt Facebook much on the short-term, but it will in the long-term.

* Short-term: Active users won't delete their accounts because the benefit they get from Facebook outweighs their annoyance at the privacy issues. Long-term: Once a viable competitor comes, active users will change.

* Short-term: A handful of users (including me) deleted their accounts. Long-term: A lot of would-be users that would have signed up, won't.

* Short-term: Revised privacy controls ease the pain. Long-term: Permanent brand damage has happened. No longer can we believe in the sincerity of Facebook's "oops, we made a mistake" since it's becoming a pattern for them to ask forgiveness rather than permission. Remember Beacon? It will take years for the "we don't care about users" branding of Facebook to go away, if ever.


the other thing is, if you surveyed myspace users back in the day, you'd never have predicted the exodus to facebook once it appeared. Nobody leaves until there's a viable alternative, which is what we are all here for!


I remember Beacon. I doubt normal people do. This case could be similar.


I'm not sure if it would be even possible to collect analytics on this, but I think a real danger to Facebook could be that while people may not leave the site, the confusion over what shared information is shared with whom might cause users to use the site less and share less on it. As an example, most of the non-technical people I know, when prompted a few weeks ago to replace their 'About Me' page with a series of their fan pages, simply opted to make that page mostly blank.

Even though these people are not leaving Facebook, this still hurts them because their value is not only in how many people are on there, but what those people are actually doing and sharing. It's not just the nodes that make a network, but the connections between them.


I really think we're all underestimating how much value the "shared by default" setting gives to facebook's users. And I'm not talking users like us, I'm talking users like my girlfriend. Whenever she's on facebook (which seems to be constantly) she's looking at pictures or profiles of people I've never met. I'll ask her who that is, and she'll respond "Oh, I don't know" and go on clicking through that person's pictures.

The default privacy policy might seem awful to us, but for the average user it's one of the things that makes facebook <del>engaging</del> addicting. I really don't think this privacy controversy will affect facebook as much as many of us think it will.


I wouldn't mind sharing more, in some cases. However, we do not have a -- codified -- social convention for how such information can and cannot be used. When I can lose health insurance, or a job, or -- in other countries -- potentially my life, as a result of public sharing, I'm going to avoid it.

Facebook grew to dominance in good part because it initially provided people control over their sharing. Statements now that they "give users (complete) control" over how their information is shared, are disingenuous. Lies, actually.

You can no longer hide your profile picture. Many of my friends have replaced theirs with photos of their pets, random graphics, or whatnot. This occurred after profile pictures -- even pre-existing profile pictures uploaded and selected at a time when they could be limited to e.g. just friends -- were forced to be public.

As someone who has had a family member selected and stalked based on appearance, I can tell you how troubling this is. Not to mention all the potentials for discrimination of various sorts. Yes, you can change your picture, but can you ever change the old version that Google and other sites cached before you caught on to the site's change of its visibility?

You cannot hide your friends (unless this has changed in the latest changes, for which I've not yet been prompted by the site). Even more insidious, there is a workaround that allows you to remove the "friends" widgit from your public profile page, but which does nothing to limit the availability of your friends list through the invisible, much less apparent, and much more commercially oriented API's.

Why should I worry about all this? Well, this article provides a decent, if thin on specific incidents, summary:

http://news.ycombinator.com/item?id=1387385

Many things are "easier" when you are young and don't have much in the way of obligations (particularly in U.S. and some other Western/"advanced" societies). Or when you are a "superstar" and many people seek your attention and participation -- and are willing therefore to overlook some "eccentricities". A lot of people, however, are not in either of those positions.

Look how much trouble the U.S. has just trying to reach some consensus on how to deal with pre-existing medical conditions and health insurance. This despite the fact that the majority of the population seems at least to profess an aversion to, more so an abhorrence of suffering. And despite the fact that one can pay into insurance plans for years and years -- what might under other circumstances be interpreted as building up a considerable, as yet unrequited investment in the system. And yet ultimately be denied coverage due to a job loss, or just to the greediness of a system designed to place executives and shareholders first.

Comment on Facebook on your sore back or that RSI, and while you may receive some sympathy or even helpful suggestions in the short run, our current society and legal system does nothing to prevent that data from being mined and then used one day e.g. to deny insurance coverage.

Why are some people upset about privacy? Because some people have paid attention to the discriminatory uses and misuses of information, either in their own lives or in others', contemporary and historical.

The novel physical aspects of the Web can seem to cast this in terms of a new, unexplored context. But much of the underlying situation is neither novel nor surprising.

Personally, I am actually not a shirking violet in terms of sharing personal information, even with strangers. (Sometimes, in fact, it is easier to share things with a stranger; also, the novelty of getting to know someone is an often very enjoyable experience.) But I do NOT want it absorbed and ensconced into a medium that works mercilessly to associate it -- publicly -- with my identity and continues to hold it over my head for the rest of my life (in ways that literally threaten my well-being).


As Tim O'Reilly remarked recently, what we are seeing is not so much a privacy backlash but rather an informed consent backlash.

Many people don't really care that much about privacy any more, but it seems they still don't like being tricked into releasing their info (or being tricked into anything else, for that matter). The way I see it, that is why people won't leave Facebook over privacy issues.


This line of discussion needs to be seen far more often. I think the biggest problem that the anti-Facebook crowd has is that they've allowed the news narrative to be structured in terms of privacy, when it is far more about personal control of data and informed consent to how that data is used.


Because everyone is busy collecting "friends". By the way, did you guys know that whoever has most "friends" on Facebook when they die, wins?


or, whoever has the most karmapoints on hacker news when he dies, wins. its the norm. a prefectly unsurprising social construct. its similar to the case right here on hacker news with the rampant downvoting action being practised by a small group of tinyminded people, who systematically downvote certain others comments regardless of how correct and how agreeable the content is, just to ''push them out'' indirectly thinking they themselves rise and gain from it. the downvoting of your comment illustrates it down to the letter and i would be willing to place a wager that there are even bandwagon type group action taking place between friends




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