Are We Becoming Slaves to Happiness?

[bootload]

http://www.abc.net.au/news/2017-02-16/slaves-to-happiness-the-case-for-negativity-in-the-workplace/8268458

[hkmurakami]

I was under the impression that this was a particularly American problem. Nordic countries (at least Iceland, where I was) seemed to have no expectation for workers to be overly cheerful. Japanese customer facing workers are super (robotically) polite and employ fake personas, but they aren't exuding a happy exterior.

I guess I could see Australia as a place where they might have this issue though.