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Carriers do not have the luxury of enjoying such laissez-free relationship with paying customers.

That has not been my experience. Where I used to live, there was line of sight to multiple towers, presumably enough to get every carrier. Yet service was spotty at best. My monthly data usage was like 70MB or less, not because I dodn't want to use it, but because the 3G speeds were so slow (LTE was even slower and flakier). 30% of the time web pages wouldn't even finish loading.



Sounds like congestion, not an issue with your ability to connect.


So how likely are you to renew your contract with that carrier when the time comes?




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