I agree. Never cared much for the UI, and always found it too buggy to keep using. At my old job, we used it for office tunes, and it was often showing the wrong song that was playing, (so you never knew what you were listening to unless you used something like SoundHound), and going to previous or next tracks was inconsistent, so you might not get back to the last song ever again.
Pardon my ignorance but why is Google Play Music not worth mention here?
I actually used to have Google Play Music All Access, but the bugs would just drive me insane. I think the worst one was where it would play the censored version of a song, no matter if you chose the edited or explicit version. The only way to fix it was to delete your locally downloaded music, which I keep 60gb of my favorite tracks on my phone. I finally jumped to Spotify premium and I've haven't experienced any bugs. Plus, Spotify premium is half the price because I get a student discount. I think the only thing I miss is no ads on YouTube videos.
I recently switched from Google Music to Spotify because the Google music app was so bad. Buggy, slow, and just kinda hard to use. Spotify has its quirks, but it's a million times better.
The sad thing is, it didn't used to be this way. The first versions of Spotify (beta) were really performant. In fact, the same developer that wrote Open Transport Tycoon had a large part to play in the first Spotify desktop app. It was slick, simple and easy to use.
Now though... There's bloat every where, bugs everywhere, zero user feedback has been incorporated into the product. There are bugs that have been open for _years_ that still haven't been addressed.
From what I hear of the company culture, it's not surprising. International parties, organizational bloat, defunct acquisitions. What started as a really nice piece of tech quickly devolved into a hedonistic wannabe mainstream media company, and it shows.
Pardon my ignorance but why is Google Play Music not worth mention here?