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Ticketmaster has exclusive contracts with venues and usually owns the venues outright, so it doesn't matter where the money goes, it's all back into their coffers.

http://www.livenationentertainment.com




Indeed, look at their filings:

https://www.sec.gov/Archives/edgar/data/1335258/000119312512...

LOL: "Competition in the live entertainment industry is intense. We believe that we compete primarily on the basis of our ability to deliver quality music products, sell tickets and provide enhanced fan and artist experiences. We believe that our primary strengths include:

[...]

• ticketing software and services;

[...] "


"Competition... is intense", hah.

TicketMaster's big advantage is that competition between venues isn't intense. Smaller cities will generally only have 1-2 venues of a decently large size, especially if you require things like alcohol licenses and permission to stay open late at night.

In any market where opening a new competitor was easy, someone would be fighting TicketMaster on prices and services. But since they deal in heavy venue lock-in, and opening new venues is essentially impossible (hi there, zoning laws), they get to gouge basically everyone involved.


Wow what did they do in 2009 to 2010 to increase their customer database from 25 million to 96 million?


Merged with Live Nation.


> usually owns the venues outright

Really? "Usually?" I don't believe that.


Usually is a bit strong, yeah. Here's their ownership map: http://www.livenationentertainment.com/map/venues

They do have far more exclusive-license venues than that, though.


That map is only their large stadium sized venues.

http://www.houseofblues.com is one of the biggest conglomerates for small size venues, also owned by Live Nation.


House of Blues was actually what I was thinking of when I commented. Again though...

> one of the biggest conglomerates

House of Blues is 10 locations in 9 states.


Hmmm, do you know of a larger small venue group that is owned by a single entity? (or more specially not owned by Live Nation and requires TicketMaster tickets)


"Biggest" and "conglomerate" make it sound like something that it is not. There may not be larger small venue groups but if someone told me that there was a large "conglomerate" operating in the small venue space I'd assume it was more than 10 venues.


Oh thanks, didn't realize that. I saw that their filing cited only their 40 "arenas", but I somehow thought the map was everything.




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