How is this abusive and hurtful? They chose to abuse trust and got hurt by their own arrogance. It was lazy, arrogant, and unbefitting of their positions. They deserved far worse.
They made a mistake, they got flamed and they won't make that mistake again. Others are also less likely to make this mistake, which is very likely why he does it that way.
That doesn't make those people deserving of abuse, it just indicates they were willing to subject themselves to it in service of something. What's your point?
My point? Certain personality characteristics can get results. Was there another person out there with all of Jobs's abilities but none of the rough edges?
Some people are sweetly manipulative, personally I'd rather work with someone who occasionally swears.
My overall position in this thread is somewhere between "if you can't take the heat, get out of the kitchen" and "don't kibitz if you don't know the game".