I maintain VPS across different providers (Linode, DO, vultr, budgetvm, etc) and haven't had any real issues with them. Based on my interactions with their customer support, the level of support you receive is about what you'd should reasonably expect from providers in that price category.
The only real gripe that I have is that they don't statically route the /64 they assign to your VPS so I have to run a ndp proxy daemon.
The only real gripe that I have is that they don't statically route the /64 they assign to your VPS so I have to run a ndp proxy daemon.