Show HN: Zammad – Open Source ticket system

[thorsteneckel]

https://zammad.com/

[thorsteneckel]

We just published our new open source ticketing and customer service system.

Commercial page: https://zammad.com/ Source: https://github.com/zammad/zammad Org page: https://zammad.org/ Foundation page: http://zammad-foundation.org/

Background: The founder and creator of the OTRS ticket system build an open source Zendesk alternative with some pretty neat features which can be found here: http://days.zammad.org/

Can't wait to read your feedback and what you think.

[rytrcr → thorsteneckel]

Is there a vagrant version available for download?

[thorsteneckel → rytrcr]

Good point! Not yet but I created an issue for that: https://github.com/zammad/zammad/issues/253 we will come to that as soon as possible.

[raytracer → thorsteneckel]

Great! I'll give it a go when the Vagrant box is ready. At the moment I'm providing support for a small product via email and it's getting old. I'm keen to switch to something better.

[thorsteneckel → raytracer]

Done with: https://github.com/zammad/vagrant Please note: https://github.com/zammad/zammad/issues/280

[wingerlang]

I suppose this image should have channel instead of kanal.

https://zammad.com/content/1-home/tickets-per-kanal.svg

[thorsteneckel → wingerlang]

Thanks! We'll fix it asap.

[nkantar]

Slight issues on mobile: http://i.imgur.com/Xw1d88j.jpg

[thorsteneckel → nkantar]

Thanks! We fixed and pushed it.