On: Why I don't use bug tracking software.

[ErrantX]

It's good to track low priority bugs; and specifically the customer they affect.

In slow weeks (when we have little to do) we pull out the low-pri bugs and fix them - then fire off a personal email to the relevant customer(s). It's helpful in building an ongoing rapport with your clients.

[swombat → ErrantX]

You have slow weeks? In a start-up?

I'd consider that a very worrying sign.

[chollida1 → swombat]

Everything is relative. In a startup a slow week might be like a really busy week for a regular 9-5 job.

[ErrantX → swombat]

I don't work in a startup... I meant my day job.

Regardless, slow weeks are always very useful; time to reassess and plan.