Well, yes. But if you have an answer tailor made for the specific critique, then presumably you've heard it before, and have looked into it, and hearing it again (barring an upswell in reporting that type of complaint you weren't anticipating) doesn't really change the facts of the matter (as long as it is the same, and you aren't just misidentifying it). If your research didn't include talking to people that experienced the problem (even if just beta testers), then you didn't research it very well. But, truth be told, most of us have probably fallen prey to that sin before.