If there's going to be a human being in the loop reading the comments anyway, why not take it one step farther: Community management as a service.
I know of companies that pay salaries to full-time community managers. If you can't justify dedicating a person to it full-time, or don't have the expertise in house, why not contract it out?
I know of companies that pay salaries to full-time community managers. If you can't justify dedicating a person to it full-time, or don't have the expertise in house, why not contract it out?