If you don't really get pointers then you probably don't really get any programming language. They are just below the surface in ruby, java, c# and any mainstream programming language.
She might have better meant that she doesn't enjoy dealing with them. It's pretty clear that she "get's" them.
I definitely don't enjoy being responsible for memory management, which is why I switched to Java from C and C++, and now I get the fun of bare metal with Rust, without the overhead of memory management.
This is possible, but I work with c# code everyday and regularly come across code where the author did not understand pointers or the semantics of references, so it wouldn't surprise me if this was the case here.