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The desktop interface is unpleasant and clunky. The web interface is significantly worse than Backblaze, and they clearly don't care about the home product as compared to their enterprise product (which I get the impression is kept much more up to date).

I've also found it occasionally forgets my encryption key for unknown reasons and just silently stops backing up. I get an email about it after a few days, but it's a bit of a rubbish solution.

I also like the BackBlaze team - they share lots with the community and they're open about how they work. CrashPlan feels like more of an enterprisey black hole by comparison. Their blog (https://blog.code42.com/) is one of those weird things that feels more like it's being automatically generated by a Markov chain than written by a human.

On the other hand, CrashPlan does work. That's more than I can say about a lot of the solutions that I tried a few years back (looking at you, Mozy).



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