I found this quote pretty poignant: "When I went to Santa Monica to meet Bill, I was pretty sure I’d hear a story about how the FBI had ruined his life. But I left believing that it hadn’t. The world ruined Bill’s life—a world that couldn’t quite find a place for his particular talents, faults, and petty mistakes." Makes you a little more sympathetic to homeless people, doesn't it? I mean, I could have easily ended up in his position with just little less luck or different choices. And I think it's totally true that there are some people that just don't fit in to our current social/economic system, and that really isn't their fault.