Agreed, this post is a big deal. It could have saved me a year of work on this front if I'd have access to these information earlier in Shopify's lifetime.
As someone just starting out with an SaaS product this is an extremely helpful article. I've put together much of this from various sources but it's nice to have it all in one place.
xal/3pt14159/others - are there any other saas metrics articles you've found useful? I'd love to check them out as well
What a very very awesome article! So much detail and love the charts. We're currently doing some of these things at Bill4Time, but I'm passing this over to the executives. Thank you so much.
