On: Apple fans are coming to hate Apple software

[rayiner]

My point wasn't that a non-technical person would appreciate the specs. It's that the screen is so bad that it makes a non-technical person think it's a cheap-o laptop instead of one that costs almost $2,000.

[ctdonath → rayiner]

And my point is that the lousy screen is sold as satisfactory because the customer is told & convinced that the specifications say it's satisfactory.