Mine (Gen 2) died a month ago. I charged it up and reset it, and called Nest support. They sent me a replacement even though mine was working again, and included a prepaid return label.
First problem I had with mine, and it was a great support experience.
Anecdata and all. But combined with this story, makes me wonder if they replaced it because they knew it was likely to happen again.
First problem I had with mine, and it was a great support experience.
Anecdata and all. But combined with this story, makes me wonder if they replaced it because they knew it was likely to happen again.