OK, this looked rather scary and also rather unbelievable so I did a quick research and unsurprisingly it turned out this is blown way out of proportion (if not downright wrong).
The article claims DiagTrack collects "your name, email address, preferences and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage". That description is credited to Microsoft itself ("As Microsoft explained"). But if you follow the link it turns out it's not really Microsoft's explanation, but just what some user on official Windows forum wrote. My guess: Windows Technical Preview did (or had ability to do) that and user confused one thing with another.
"The Diagnostic and Telemetry service collects diagnostics information about functional issues on Windows systems that participate in the Windows Customer Experience Improvement Program (CEIP). CEIP reports don't contain contact information, such as your name, address, or telephone number. This means CEIP won't ask you to participate in surveys or to read junk email, and you won't be contacted in any other way."
Of course, it's still possible there's some foul play here, but I'd prefer it would be investigated first and accusations thrown later, not the other way around.
Years and years ago I used to read The Register, as it had good content. Now, it's just a tabloid - a technology-oriented one, but a tabloid nevertheless.
Unless I'm mistaken, what The Register have said in the article would constitute libel, right?
I've checked, I have "health" and "crash reporter" turned on and "telemetry" turned off, but this connection I've observed to some server named telemetrysomethingmozilla or something such was reestablished after every page load.
I am sure it must be possible, otherwise windows would become completely unsuitable for any enterprise environment.
Quite frankly, if I was the CIO of a large company, it would take a lot of explaining from Microsoft representatives after reading an article like that, to convince myself that my confidential data is not going to leak in mass. Just by the name of a file opened you can tell an M&A transaction.
But enterprises have the staff and the budget to look at these things. But they are not the only ones handling very sensitive data. What about journalists, doctors or lawyers? They don't use enterprise licenses.
What Microsoft should really provide is a "sensitive data environment" switch which switches off all of that collection and enables to comply with the various regulations in term of confidentiality of data for certain professions.
No. Privacy is not a "feature". That implies that the only reason you don't want a company to have your data is that it's sensitive. I don't concede that point, it's my data and I should be in control of it sensitive or not.
> We already knew Windows 10 Threshold deleted third-party data monitoring tools and cleanup tools, including stalwarts like Spybot and CCleaner. It even disabled Cisco’s VPN software. Just a bug, said Microsoft.
Two bugs would be a puzzling coincidence – but something else makes it altogether more troubling.
I really doubt this has anything to do with the data collection.
Hey HN! Just a friendly reminder that there a lot of people who agree with you. Don't take the downvotes when you post anti-Microsoft stuff as any kind of fact and keep posting your true opinions!
Microsoft really does continue to abuse users regardless of any open source they are doing. They should be praised for their open source efforts, but stuff like this sneaky backdoor data collection requires that we protest it as much as possible.
Whose products will you use? Not Google and Microsoft sure, but even Apple has been the subject of similar accusations [1].
Then you're left with the niche stuff. If that has similar flaws you might not even know unless you (or someone in the significantly smaller user base) notice(s) it.
It's true. But honestly, Apple has remained generally better in that three tier comparison. I haven't used MS products since 1996. It's all Linux on the server, some FreeBSD, and Apple for me.
Though honestly it's only Apple because I enjoy the tight app and device integration on the user side. I've just never enjoyed the Linux/BSD desktop experience Beyond a Dev workstation.
It does not have to be free. It can be an expensive app, but still tried to play games with you.
Have you checked, where your (offline) MS-Office connects, while you are working purely on offline files? Until now, it tried the following: www.microsoft.com, watson.microsoft.com, ots.optimize.webtrends.com, support.office.com, services.live.com, officeapps.live.com, live.com.akadns.net.
If you actually understood the words you were saying, you'd realize that the topic of this thread is that users are the product even though they've paid for the software.
The solution to this problem is software that is free as in freedom, not snarky comments in support of MS.
228 comments are below the article, that speaks volumes. Most people are very angry about how Microsoft acts. The phone home spyware in recent updates for Win7/8 and Win10 is pretty creepy and probably illegal in several countries. It also speaks volumes how some MS employees defend their company with rather ridiculous comments. Since the MS Build event many MS employees are on HN: if you are one, instead of downvoting try to read the angry comments from consumers below the article.
@Dang / HN admin: who flag such news? Or why is it already on the second page? Can you investigate if there are some voting/flagging-ring/bots active?
> Most people are very angry about how Microsoft acts.
While I support people getting "mad as hell" when a business abuses their customers, harsh words and the occasional strongly worded letter won't change anything.
MS will continue along this path until they see their revenue dropping or their market share shrinking. Continuing to use windows - even with the spyware disabled - tells MS that they got away with it. They will continue testing that threshold to see how much they can get away with. This strategy works particularly well because memories are short and every every new release moves the Overton Window[1].
This article is just ridiculous, the author is going out of their way to attack microsoft instead of just reporting the facts. Terrible journalism.
>We already knew Windows 10 Threshold deleted third-party data monitoring tools and cleanup tools, including stalwarts like Spybot and CCleaner. It even disabled Cisco’s VPN software. Just a bug, said Microsoft.
>Two bugs would be a puzzling coincidence
What makes the existence of software bugs "puzzling"?
> The data that DiagTrack collected was typical of a spyware programme
So credit cards, passwords, etc... right?
>Examples of data we collect include your name, email address, preferences and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.
I guess not?
> The only way you knew you were being monitored was by eyeballing the list of running processes in Task Manager.
That doesn't sound very spyware-esque, you'd probably want to be hiding yourself from the task manager.
Attacking Microsoft is the done thing. They are wildly successful by any conventional measure and have made themselves a target.
Personally I have nothing against the company, we are a .net house and I like their current stuff
Win10 is legitimately good and atm visual studio is at least on a par with intellij which I have used extensively.
So whilst I bare them no ill will they should absolutely be subject to the highest degree of scrutiny.
Apple should too, ofc, and moreso in recent years they are. They real travesty is that all industry leaders (and honestly, tell me windows isn't an industry leader - it bloody /is/ an industry!) aren't held up to the same degree of rigour as Microsoft are.
If you read this as Connected (User Experience) and (Telemetry) service, it's actually a far better name than the Diagnostics title it had before. And makes perfect sense, when you assume it is for doing the minimal reporting they say it is.
The article claims DiagTrack collects "your name, email address, preferences and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage". That description is credited to Microsoft itself ("As Microsoft explained"). But if you follow the link it turns out it's not really Microsoft's explanation, but just what some user on official Windows forum wrote. My guess: Windows Technical Preview did (or had ability to do) that and user confused one thing with another.
Next thing, DiagTrack came to Windows (TP) via update KB3022345, so let's check that update: https://support.microsoft.com/en-us/kb/3022345
"The Diagnostic and Telemetry service collects diagnostics information about functional issues on Windows systems that participate in the Windows Customer Experience Improvement Program (CEIP). CEIP reports don't contain contact information, such as your name, address, or telephone number. This means CEIP won't ask you to participate in surveys or to read junk email, and you won't be contacted in any other way."
Of course, it's still possible there's some foul play here, but I'd prefer it would be investigated first and accusations thrown later, not the other way around.