On: If you run your web services alone, like me, are you using "I" or "we" pronoun on website and in touch with customers?

[jm3]

I use both. When I'm speaking for "the community" or "the developers", i use We.

When I'm referring to a decision that I made as far as the direction of the site, i use I. (taking ownership and standing behind your beliefs)

it's a good question, though. I don't think there's a right answer, it's a question of what impression would you like to create.