On: Put Buyers First? What a Concept

[projectileboy]

I have to echo the same sentiment. I once had CDs from Amazon left by UPS at my apartment doorstep, only to have someone else lift them. Amazon sent me new ones, with (almost) no questions asked. Cost: They ate the cost of 3 CDs one time in 1998. Value: I've rarely shopped anywhere else online in the ten years since.

[terpua → projectileboy]

Out of curiosity, what was the "almost" no question asked?

[projectileboy → terpua]

Heh heh... Well, she did ask what I thought happened to the package, but she didn't give me the third degree. Just sent me a new shipment.