If I never hear "one throat to choke" again, I'll die a happy man.
This only works well if you can negotiate an acceptable SLA, your main vendor doesn't balk when integrating with subcontractors or other vendors and if you have a rock-solid vendor manager on your side enforcing the SLA.
This only works well if you can negotiate an acceptable SLA, your main vendor doesn't balk when integrating with subcontractors or other vendors and if you have a rock-solid vendor manager on your side enforcing the SLA.
Needless to say, it often doesn't work that way.